Child support - supporting family life events
Functionality
Processes for managing child support online. End-to-end covering all case processing, from self-service to settlement, including managing and booking meetings, and updating relevant national registers.
Benefits
Faster and more efficient processing, while minimizing fraud. Citizens can apply fully digital. All data controlled and stored centrally with full audit trail and log. Case processing supported and controlled digitally, thereby optimizing process time and costs while minimizing fraud.
Software
One fully integrated software stack with database, self-service module, user and role access control, case management, records management, communication, management reporting, audit trails and integrations to national citizen portal. Each individual process is added as a process template to the software stack, supporting a number of case types.
Project time and costs
Project time per life event: 3-6 months